Who makes the worst 5th wheel trailers?
Some companies are victims of their own success. While none of these brands are particularly unreputable, they all sell enough units that patterns begin to emerge. From reading message boards, interviewing dealers, and talking to owners, we found the most common problems with each of these brands. Here are the 5th wheel brands to avoid.
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Keystone is a hallmark in the RV world, and they have a fantastic reputation overall. They offer an extremely broad model range, from the budget-oriented Springdale model to the opulent Carbon and Arcadia range. They are somewhat unique in the RV market, as Keystone focuses solely on towable units without making a single motorized option. That said, they run the gamut on towables. They produce travel trailers, fifth wheels, toy haulers, and even destination park-model trailers.
Given their focus on trailers, Keystone brings a significant amount of innovation to the table. Their floor plans are often unique to the class, and the interior finishes look modern and fresh. Every year, Keystone sells thousands of units and most owners are ultimately satisfied with their experience. However, no manufacturer is perfect. Looking through owner feedback, reviews, and experience testimonials, certain patterns began to emerge. Here are the three major issues that most commonly plague Keystone units:
The Cabinetry Isn’t Great
Keystone is often applauded for its innovative and attractive interiors, so the number of complaints regarding their cabinetry came as somewhat of a surprise. Unfortunately, looks aren’t everything. While Keystone cabinets are great-looking and available in a huge swatch of colors and finishes, many owners have reported numerous issues related to the quality of the cabinets. The complaints range from fairly minor quibbles like surfaces being easily scratched or doors not quite aligning to major issues like complete delamination and structural failure. One understandably disgruntled owner even said the main kitchen cabinet fell completely off the wall while they were camped!
The shortcomings don’t impact every Keystone, and the quality issues seemed to be more prevalent in the lower-end models. If you’re in the market for a Keystone, make sure to pay special attention to the woodwork.
The Tanks Can Leak
Another issue that was brought up multiple times during our research was inadequately sealed holding tanks. Although specific complaints varied, many owners reported that their fresh, grey, and black tanks were prone to leaking if they were more than half full. The problem is apparently worse in extreme climates, with the shrinking and expansion only exacerbating the issue. Keystone claims that these issues were the result of a bad batch of tanks and that the issue no longer affects new units. However, if you’re in the market for a new or used Keystone, don’t overlook checking the holding tanks.
Customer Service is Underwhelming
While this is not truly an issue with the trailers themselves, many complaints of underwhelming customer service were lobbed at Keystone. As mentioned above, RVs are inherently complicated vehicles, and having at least some issues is inevitable. Thus, you want to make sure that any issues can be fixed quickly and without a fight. Unfortunately, many owners suggest that coping with Keystone’s staff for any issue or warranty work can be a less than pleasant undertaking.
Jayco is a titan of RV manufacturers, and in many years they are the highest volume RV maker around. With a comprehensive lineup of both budget and luxury trailers, Jayco has something for everyone. Further, with decades of experience, they have a generally positive reputation. Their extremely high volume means that they can offer the consumer great value, and they have an extensive dealer network for sales and service. Their award cabinet is quite full, too, with design and quality awards from RVPro, RVBusiness, and TrailerLife Magazine. So, they’re a great buy, right?
Well, yes and no. Most Jayco owners are perfectly happy with their campers, and many would readily recommend the brand to prospective buyers. However, they are not immune to quality issues, and numerous concerning trends have emerged in recent years. Here are the major issues we found:
Few things can destroy an RV as quickly as a leaking roof, which makes this trend particularly concerning. Despite their primarily positive reputation, a large contingent of owners have recently reported leaks in their new or slightly-used Jayco campers. Apparently, there is not a single cause to blame. Through a combination of inadequate drainage, poorly applied sealant, and misaligned fixtures, many Jaycos are allowing water to enter. Unfortunately, fixing this issue is not always as simple as fixing the leak. If any significant amount of water enters the camper, mold and rot can impact the structure for years to come. A small leak is not necessarily a death sentence, but it can certainly mean one foot in the grave.
Although this issue is likely related to the leaking roof conundrum, it is worth noting separately because this problem can impact the rest of the camper as well. In looking at various reviews and ownership reports, an alarming number of owners reported bubbles appearing in the fiberglass of their Jayco campers only a few months after purchase. In some cases, the bubbles did not progress and no structural damage occurred. However, some owners claimed that the problem eventually led to the delamination of the side panels.
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Coachmen has been a favorite among our team for years. Their designs are exceptionally unique, and their layouts represent many firsts for the industry. For example, Coachmen pioneered the bunk-house layout in trailers. Although they tend to be priced somewhat higher than the competition, the attention to detail and overall quality typically justify the price. Yet, as I am sure you are noticing, even the best manufacturer is not without hiccups. Here are the current issues plaguing the Coachmen lineup:
Unlike smaller manufacturers, Coachmen produces the majority of their furniture and upholstery in-house. This is generally a positive aspect, as it gives Coachmen more control and flexibility over their interior designs and finishes. Unfortunately, it also means that issues can quickly permeate the entire coach. If you spend any time on Coachmen message boards, you will quickly notice the large number of complaints related to the upholstery and furniture. Although the issue seems to be limited to Coachmen products made within the last five years, the photos of peeling fabric and torn seams are worrying, to say the least.
You are likely noticing that leaking is a common complaint across the RV spectrum, and Coachmen is no exception. On lower-end Coachmen products that lack the upgraded frameless windows, many owners have reported that the window fails to seal properly and allows water to enter the trailer. The problem is particularly severe when towing the trailer in rain. While frustrating, Coachmen has reportedly been upfront about the issue and willing to work with owners to replace the windows and repair any damage that occurred.
Few names have more recognition among RV manufacturers than Fleetwood. Fleetwood has an extremely broad lineup that ranges from sub-$15,000 trailers all the way to diesel pushers costing hundreds of thousands. Despite their popularity, Fleetwood is no stranger to quality control issues. Often, the issues stem from their cost-cutting measures. Given the large price range in their units, they often attempt to save on costs by using lower-end bulk-purchased materials in their more expensive units. Predictably, this can lead to problems and frustration. Here are the most commonly noted issues we found:
Slideouts are an extremely common feature on RVs, and even the smaller and most budget-friendly fifth wheels typically have at least one slide. Numerous mechanism styles can control a slideout, and they each have pluses and minuses. The two most common styles are cable-driven and rack-and-pinion. As a cost-cutting measure, Fleetwood primarily uses the less reliable cable-driven slide units. These have become a very common complaint among owners, with many reporting their slides becoming crooked, moving too slowly, or failing to move altogether. These mechanisms are expensive and complex to fix, so this pattern is an unfortunate shortcoming.
Poor Quality Electrics
In addition to the slide-out maladies, many Fleetwood owners reported generalized electrical issues throughout. Fleetwood has a habit of using cheaper screw-style electrical connectors, which lack the moisture and vibration resistance of a proper crimp or soldered connection. Over time, these connections become loose and unreliable. At best, this creates a frustrating fault with your fifth wheel that can be very expensive and tedious to repair. At worst, this can result in a fire with deadly consequences.
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Gulfstream makes many truly stunning fifth wheels, and they have a reputation for delivering premium design at affordable prices. While they are far from budget units, they punch above their weight in terms of features, finishes, and style. Gulfstream units are typically built to very high standards, and most owners have a fantastic experience. They are particularly popular with full-time RV-ers, and the reliability under this increased wear and tear is a testament to their quality. That said, this isn’t an article about the positives, and Gulfstreams still have their flaws. Here are the main issues we uncovered:
Poorly Fitting End-Caps
Unfortunately, the nature of manufacturing means that a single slip-up on the production line can ultimately impact thousands of trailers. This appears to be the case with the fiberglass end-caps on the front and back of many Gulfstream fifth wheels. Looking through numerous complaints filed with the Better Business Bureau, dozens of owners have reported that the caps on their Gulfstream trailers have failed, ruining the appearance of the trailer and allowing water into the walls. Gulfstream claims to be willing to remedy this issue under warranty, and most owners appear to be satisfied with the fixed component. However, this issue has the potential to deprive you of the use of your trailer and can create a frustrating experience overall.
Rusty Suspension and Frames
Another common issue impacting Gulfstreams is rust, with many owners posting photos of heavy oxidation on the frame and suspensions of their trailers after only a few months of ownership. Unsurprisingly, the issue seems to impact trailers in northern climates more severely. Again, Gulfstream has responded to many owners to inform them that they can have the problem fixed under warranty. That said, the repair can often take weeks- if not months.
6. Thor Hurricane
Thor is a powerhouse among manufacturers, and Thor Industries actually owns many of the other fifth wheel brands you might recognize. They generally offer reasonably good quality, but their value-oriented philosophy can result in some unfortunate issues for owners. Although most owners report that Thor has been upfront about fixing any issues, there are still a few headaches you may expect if you plan on purchasing a Thor.
Tires may seem like a minor complaint, but installing under-spec’d tires on a fifth wheel can result in a dangerous or even fatal situation. An alarming number of owners have reported tire failure within only a few thousand miles. If you plan on purchasing a Thor, give serious thought to preemptively replacing the tires with higher quality units.
Sadly, this drawback is not as easily remedied as simply swapping some tires. Reviewing ownership reports and complaints, many owners consistently mention that their Thor camper seems to lack adequate insulation for comfortable camping. Even dual-AC units struggle to keep cool on summer days, and winter camping in harsh climates is all but impossible. If you plan to only camp during mild weather, this may not impact your enjoyment. However, most reports suggest that Thor products are far from an all-season camper.
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7. Fоrеst Rіvеr
Forest River is an extremely creative manufacturer, and their floor plans never fail to impress. Sadly, the innovation does not always extend to quality control, and there is no shortage of issues that apparently impact Forest River products. Although they come with a lifetime warranty, having to deal with a constant barrage of repairs can still cause one’s patience to wear thin. Here are the most common complaints:
Generally Poor Fit and Finish
At first glance, many Forest River products look great. However, many owners suggest that the beauty is only skin deep. Forest River forums are flooded with photos of poorly installed paneling, misaligned cabinets, and generally shoddy craftsmanship. Although these issues don’t always impact usability, they are also far from confidence-inspiring.
A much more significant problem for many Forest River owners is leaks. It is common for the roofs and panels of Forest River trailers to have alignment issues that allow water to enter, causing interior damage and deteriorating the frame. Sadly, the “repairs” leave a lot to be desired as well. Many owners have stories of Forest River service departments hastily putting sealant or caulk over gaps to temporarily solve the issue.
Appliance failure is also a common complaint among Forest River buyers. While these items aren’t made by Forest River themselves, it is still the company’s responsibility to source quality appliances from reputable sources. The frequent complaints of broken stoves, microwaves, and fridges suggest that Forest River might be failing their due diligence as well.
Don’t let that deter you though. Forest river makes great campers and we love their small 5th wheel toy haulers like the XLR.